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Building a strong safety culture isn’t just about paperwork—it’s about people, processes, and priorities. Yet so many organisations stumble along the way. Here are five key mistakes that frequently derail safety culture efforts.
When leadership fails to actively demonstrate commitment—like attending safety walks or participating in training—workers perceive safety as secondary. This “say-do gap” damages trust and engagement.
➡️ Leaders must live safety values visibly—on shop floors, in meetings, and through decisions.
If employees fear punishment for reporting incidents, hazards remain hidden. Cases like Boeing and Norfolk Southern illustrate this deeply damaging “culture of silence”.
✅ Encourage reporting through non‑punitive policies and visible follow‑up on concerns.
Rushing jobs or cutting corners sends the message: targets matter more than people. This reinforces “normalisation of deviance”.
⚠️ Process should empower individuals to pause work when safety is compromised—without fear of repercussions.
Failing to share lessons from near-misses or incidents leaves teams in the dark. Without feedback, mistakes repeat and trust diminishes.
☑️ Embed structured debriefs and learning discussions—don't just "fix and file."
Safety programs without proper resources—time, skills, budget—inevitably collapse. This systemic neglect sends a clear message: safety isn't valued.
✅ Provide sufficient training, regular refreshers, and allocate time for safe work.
Addressing these errors isn’t quick—but essential. Safety culture thrives when it’s more than rules—it’s living values, everyday practice, and genuine leadership.
Wed, 03 Sep 2025
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