Refund policy
This Refund Policy outlines the terms and conditions regarding refunds for all products and services purchased from SEI Tech International. We kindly ask all learners and customers to read this policy carefully before enrolling in or purchasing any course.
All purchases of online courses and e-learning programmes are final and non-refundable. Once access to the digital content has been granted, no refunds will be issued under any circumstances. This policy is in place to protect the integrity of our digital course materials and comply with industry-standard practices.
For face-to-face or classroom-based training, cancellations must be made in writing at least 10 working days before the scheduled course start date. Refunds may be considered on a case-by-case basis, subject to administrative fees and costs incurred by SEI Tech International.
Learners may request to transfer their booking to a future course date or substitute another participant. All transfer and substitution requests must be submitted in writing and are subject to availability and approval by SEI Tech International.
In rare and exceptional cases, SEI Tech International may, at its sole discretion, review refund requests outside of the terms stated herein. Such requests must be supported by appropriate documentation and submitted within 7 days of purchase.
If you have questions about our refund policy, please contact us at:
Email: info@seitechinternational.org
Phone: 07384120747
