Course description

Lone working poses unique risks, from health emergencies and accidents to aggression and isolation. This Lone Working Awareness course equips employees and supervisors with the tools to recognise these risks and manage them through safe working procedures, communication systems, and legal compliance.

Lone workers are found in many sectors — from security and delivery drivers to social care staff, maintenance teams, and remote site workers. The absence of direct supervision means that incidents can escalate quickly if the correct safety measures are not in place.

This course, developed by qualified consultants at SEITECH International, explores practical ways to reduce risks through planning, check-ins, lone worker technology, dynamic risk assessments, and emergency protocols. It is suitable for all staff working in isolation, either occasionally or routinely.

It aligns with UK legislation including the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999, and official HSE guidance on working alone.

What will i learn?

• Define lone working and identify roles where it applies
• Understand the risks associated with working alone in various environments
• Recognise legal responsibilities of both employers and employees
• Conduct and apply dynamic risk assessments for lone working
• Use lone worker technology, check-in procedures, and personal safety devices
• Respond appropriately to emergencies while working alone
• Promote mental wellbeing and manage isolation or stress
• Establish effective communication and escalation protocols
• Contribute to the development and implementation of lone worker safety policies
• Support a proactive safety culture for lone and remote workers

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